Doula Hub
Built for how
doulas actually work.
Client pipeline, birth preferences, on-call coverage, insurance billing, and charting — everything a birth or postpartum doula needs, all at a flat monthly rate. No per-claim fees.
Who it's for
Solo birth doula
Running your own independent practice
Postpartum doula
Managing ongoing postpartum support clients
Multi-doula practice
Coordinating on-call coverage across a team
IBCLC + doula
Wearing both hats — both tool sets in one place
Everything in the Hub
Client Pipeline
Inquiry → Consultation → Contracted → Birth → Postpartum → Closed. See every client relationship at a glance.
Birth Preferences & Outcomes
Structured birth plan form linked to each client — print or share with hospital staff. After the birth, document outcomes in a dedicated birth story record for your notes, client debrief, and certification requirements.
On-Call Rotation & Alerts
Assign who's on-call each day with primary + backup highlighted. Due-window clients trigger automatic SMS and in-app alerts so the right doula is notified when labor begins.
Contract & Invoice Vault
Upload signed contracts, track retainer and final payment status. Everything in one place per client.
Visit Notes & Charting
SOAP-style charting for prenatal, birth, and postpartum visits. Customizable Form Builder — same powerful tools IBCLCs use.
Mood Screening Tools
Administer validated postpartum mood screening — Edinburgh Postnatal Depression Scale (EPDS) and PHQ-9 — auto-scored and ready to share with the client's provider. Often the first line of awareness for PMADs.
Insurance Billing
Submit claims for covered doula services (Medicaid, expanding commercial plans). CPT codes S9001, 99501 pre-loaded. Flat rate, no per-claim fees. Note: coverage varies by state and payer — LactaRoute tracks which payers accept doula claims in your region.
CEU Tracker
Log hours for DONA, CAPPA, toLabor, ProDoula, DTI, ICEA, and custom certifying organizations. Track by category and recertification deadline.
Biller & IBCLC Network
Connect with IBCLCs and credentialed lactation billers on LactaRoute. Refer clients and outsource insurance claims to a billing specialist — no per-claim DIY fees.
Client Portal
Your clients can view upcoming appointments, access birth preferences, message you securely, and review postpartum visit notes — all from their own portal login.
Find a Doula Directory
Get listed where families search for doula support. Visible only to active subscribers — never free listings.
Already a LactaRoute IBCLC?
If you hold both credentials, enable Doula mode on your existing provider account from the Team settings page — no separate signup needed and no additional fee. Your clients, calendar, and charting stay unified across both credential sets.
Pricing
$39 / month
Cancel anytime. Includes all tools + insurance billing + directory listing. No per-claim fees — ever.
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