Biller Hub
The CRM built
for lactation billing.
Manage claims, follow-ups, and client pipelines across every IBCLC practice you serve — all from one command center.
Everything in the Hub
Claims Tracker & Denial Management
Full status workflow — Draft → Submitted → Denied → Paid. Claim scrubbing validates codes, modifiers, and NPI before submission. Track denial reasons, generate appeal letters, and monitor appeal outcomes. Timely filing alerts by payer so you never miss a deadline.
Task Management
Follow-up tasks with due dates linked to specific claims. See everything due today in one glance.
Practice Pipeline
Kanban board for lead → onboarding → active → churned. Know exactly where every IBCLC relationship stands.
Revenue Dashboard & KPIs
Earnings by practice, payer, and month. Track clean claim rate, days in A/R, denial rate, collection rate, and first-pass payment rate — the KPIs that demonstrate your value.
Payer Notes & Code Library
Searchable billing knowledge base by payer. Common lactation CPT codes (99201-99215, S9443, S9001, 99501) and ICD-10 codes pre-loaded, with support for custom code entry.
Document Vault & Credentialing
EOBs, contracts, CAQH profiles, payer enrollments, and credentialing timelines — organized by practice. Track credentialing status and deadlines separately from general documents.
Practice Messaging
HIPAA-safe communication channel between you and each IBCLC practice you serve.
Activity Reports
Monthly reports with time tracking. Prove your value and streamline client invoicing.
ERA/835 Processing
Receive and auto-post Electronic Remittance Advice (835) from payers via Office Ally. See what was paid, denied, and why — matched to your submitted claims automatically.
Batch Operations
Submit claims in bulk across multiple practices. Batch submission, batch status checks, and batch follow-up — built for billers managing high volumes.
Get found by IBCLCs looking for a biller
Your Hub subscription includes a listing in the LactaRoute Find a Biller directory — so IBCLCs searching for billing help can discover you directly.
Pricing
$49 / month
Cancel anytime. Unlimited practices, unlimited claims. All CRM tools + directory listing included.
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