Biller Hub · For lactation billing specialists
The CRM built for lactation billing.
Claims, follow-ups, denials and appeals across every IBCLC practice you serve, in one place, for one flat rate.
Every claim, followed to paid.
Draft, submitted, denied, paid. Each claim keeps its status, its denial reason and its appeal in one record, and the aging clock is always in view.
Appeals in one click
Download an appeal packet: a letter written for that denial, citing the preventive-care coverage rules (PHS Act §2713, the HRSA women’s preventive guidelines, New Jersey’s mandate), with the superbill and chart note attached.
Timely filing, watched
Aging alerts at 30, 60 and 90 days, with each payer’s own filing window, so a filing window doesn’t close on you.
Denials you can learn from
Every denial keeps its reason and its outcome, so the next claim to that payer goes out cleaner.
All claims · 3 sample practices
Aging0–30 days: 231–60: 261–90: 1
Sample data
Everything else in the Hub.
Tasks, practices, payer notes and paperwork, next to the claims.
Tasks tied to claims
Follow-ups with due dates, linked to the claim they belong to. Everything due today in one place.
A pipeline of practices
A board from lead to onboarding to active to churned, so you know where every practice relationship stands.
Revenue at a glance
What you have billed, collected, seen denied and still have outstanding.
Payer notes and a code library
A searchable notebook by payer, with common lactation CPT and ICD-10 codes ready and room for your own.
A document vault per practice
EOBs, superbills, contracts and correspondence, filed under the practice they belong to.
Messaging with each practice
A HIPAA-compliant channel between you and every practice you serve.
Activity reports with time tracking
Monthly reports of what you did and how long it took, ready for your invoice.
One flat rate
$49 a month
Unlimited practices, unlimited claims, every tool on this page and your directory listing. Cancel anytime.
Billing for one practice only? That practice can add you to its own LactaRoute team as a biller at no charge. Biller Hub is for billers who work across several practices. Each practice grants your account access from inside LactaRoute.
Be found by IBCLCs who need a biller
Your subscription includes a listing in the Find a Biller directory inside LactaRoute, so practices looking for billing help can reach you directly. See LactaRoute for lactation consultants
Biller Hub runs on the same platform as the rest of LactaRoute: everything that handles patient data is HIPAA compliant and under our signed Business Associate Agreement. Read the BAA