The EHR that lets you
focus on families
Booking, charting, billing, and client communication — designed from scratch for lactation consultants. Not adapted from generic healthcare software.
14-day free trial · No credit card required · HIPAA-compliant
Why IBCLCs choose LactaRoute
We built what we wished existed — an EHR that actually understands lactation workflows.
AI-powered charting
Record your visit. The AI scribe drafts your SOAP note, fills each chart section, and scores assessments automatically.
Smart home visit routing
Real drive times, travel buffer, distance-based fees, mileage tracking, and GPS journey updates to clients via SMS.
Built-in clinical assessments
LATCH, Hazelbaker, FLIP, and EPDS screening tools built right into your encounters — auto-scored with clinical flags.
Custom forms & questionnaires
Build intake forms, consent forms, and scored questionnaires with conditional logic. Pre-built IBCLC templates included.
Insurance billing in minutes
One-click finalize creates the superbill. Submit 837P claims to Office Ally. Track claim status from submitted to paid.
Client portal & messaging
Clients get a secure portal with their care plan, visit history, and balance. HIPAA-compliant messaging via Spruce Health.
Everything your practice needs
Purpose-built for lactation consultants — not adapted from generic scheduling tools. Browse by category to explore.
Built for healthcare compliance
LactaRoute is designed from the ground up for regulated healthcare environments. Every integration uses a signed BAA. Every data flow is encrypted, audited, and access-controlled. Compliance isn't an add-on — it's the foundation.
AES-256 encryption at rest & TLS 1.2+ in transit
All PHI encrypted end-to-end using healthcare-grade encryption
BAA with every sub-processor
AWS, Anthropic, Stripe, Spruce Health, Office Ally — all covered
Full audit trail on PHI access
Every view, edit, and export is logged with who, when, and from where
15-minute session auto-timeout
Automatic logout on idle to prevent unauthorized access
Granular consent management
Per-purpose consent with version tracking and one-click withdrawal
Built-in GDPR data subject rights
Export, delete, freeze, rectify — all self-service from the compliance dashboard
Breach notification system
Incident tracking with supervisory and individual notification management
Hosted on SOC 2 Type II infrastructure
Runs on AWS with signed BAA — not a shared hosting environment
How it works
Set up your practice
Add your availability, service area, visit types, and travel fees. Connect your Google Calendar and Spruce account. Takes about 10 minutes.
Share your booking link
Clients pick a time, fill out intake, and get an instant confirmation with calendar invite and SMS. No phone tag required.
See clients, not paperwork
Your dashboard shows the day's schedule with drive times and client details. AI scribe handles charting. One-click finalize handles billing.
Simple, transparent pricing
Start free. Upgrade when you're ready.
Free
For solo IBCLCs getting started
- Online booking page & widget
- Google Calendar sync
- Client management
- Email & SMS reminders
- 3 AI Scribe calls/month
- Availity eligibility checks
- Card-on-file payments (Stripe)
- Spruce Health messaging
- HIPAA/GDPR/PIPEDA compliant
Plus
For established solo practices
- Everything in Free, plus:
- SOAP charting & clinical notes
- AI scribe — 5 free/mo + $0.02/min
- Clinical assessments (auto-scored)
- Baby weight & WHO growth charts
- Smart home visit routing
- Client portal & secure messaging
- CERPs tracking
- Custom intake fields
- Email automations
Pro
For multi-provider practices
- Everything in Plus, plus:
- AI scribe — 100 included + 25/seat
- Multi-provider scheduling
- Round-robin booking
- Team Hub (chat & announcements)
- Mom & baby linked billing
- Insurance claims (837P) & superbills
- Payroll, commissions & Gusto sync
- Mentorship program management
- Certification & license tracking
- Form builder with conditional logic
- Compliance dashboard & audit logs
- Role-based access control
Use code WELCOME50 for 50% off your first 3 months · 14-day free trial · No credit card required
Frequently asked questions
Everything you need to know before getting started.
Is LactaRoute HIPAA compliant?
Can I try LactaRoute for free?
Does LactaRoute work for multi-provider practices?
Does LactaRoute support insurance billing?
How does the AI scribe work? Is my audio stored?
Can I import my existing client list?
What happens when my free trial ends?
Does LactaRoute work outside the US?
Ready to simplify your practice?
Join IBCLCs who spend less time on admin and more time with families.
Start your free trial