LactaRoute Scribe
The AI scribe that writes a lactation consultant’s note.
Record the visit. Minutes later you have a mother’s chart and a baby’s chart from one conversation, in language an IBCLC can sign, with ICD-10 suggestions drawn from what you documented. Most AI scribes are built for physicians. This one writes IBCLC notes.
No card to start. Record a real consult, read the whole note, then decide.
What happens in a visit
- 01
You record
Press record once everyone in the room has agreed. Nothing is recorded before you press it.
- 02
It drafts two charts
Maternal history, breast assessment and plan go to the mother’s chart. Weighted feeds, oral exam and the infant plan go to the baby’s. Each note is complete on its own, with the assessments scored.
- 03
You review
A scope-of-practice check reads every draft by fixed rules, the same way every time. Diagnostic or prescriptive phrasing is flagged with a suggested rewording.
- 04
You sign
Nothing saves until you approve it. Code suggestions each show the sentence in your note that supports them, and a code that needs a physician’s diagnosis says so.
“Tongue tie” is a diagnosis. An IBCLC documents what she sees, and refers.
So the draft is flagged before your signature goes near it, with wording that stays in scope. You choose; it never changes the note for you.
What the scribe never does
It never records on its own.
The recorder starts when you press it, and not before.
It never signs or saves a note for you.
Every note is a draft until you have read it and signed it.
It never puts a diagnosis in your voice.
Language outside an IBCLC’s scope is flagged before your signature goes near it.
It never suggests a code you didn’t document.
Suggestions come only from your note, and you choose which to keep.
It never keeps the recording.
The audio is erased once the transcript is made. The transcript stays with the visit.
Consent and opt-in
Documentation & AI › AI features › Off
It stays off until you turn it on, and one switch turns it off again.
The scribe, note regeneration and the accuracy checker disappear from the chart, the schedule and settings, and the server refuses them too. Your notes, forms and billing work exactly as before.
Recording consent, where you keep it
Recording needs the agreement of everyone who can be heard. Obtaining it is yours; you choose where the recorder looks for it. Consent wording in English and Spanish is there if you want it.
For each person on your team
The scribe is off for each clinician until an owner or admin switches it on for them.
- From your intake form
- The family signs the recording consent at intake, and the recorder shows “Consent on file”. A visit whose intake isn’t signed is asked in the app instead.
- Ask in the app, each visit
- One tap before each recording, kept on the visit.
- I handle it myself
- The recorder starts. Nothing is asked or kept.
What is stored, and for how long
The recording
Erased
Used to make the transcript, then erased.
The transcript
Kept with the visit
Every recording’s words, in the order they were made. A second recording never overwrites the first.
Your signed note
In the chart
Part of the clinical record, kept for your practice’s retention period (seven years by default, adjustable in your compliance settings).
Consent, if asked in the app
Kept on the visit
Who attested, and when.
Everything that handles patient data, the scribe included, is under a signed Business Associate Agreement and HIPAA compliant, so the BAA your practice needs is in place. Read the BAA. More on how patient data is protected is on the security and HIPAA page.
Scribe pricing
Sign up, record one real consult and read the finished note before you pay anything. Nothing is held back from that first note: the same scope check, codes and exports as a paid month.
The scribe on its own
$79a month
- Unlimited consults (fair use)
- Two charts from one visit, the scope check, code suggestions, PDF exports
- One price, for as long as you subscribe
Inside the full EHR
$89a month, on Pro
- Scheduling, charting, billing and the family portal, with the scribe built in
- 40 scribed notes a month per clinician, pooled across your team; unlimited for $15 a clinician
- On Free and Plus: 3 and 20 scribed visits a month, then $0.05 a minute
Keep your EHR if you like. The scribe works alongside the system you already use, or paper: copy each section across, or export the mother’s and baby’s charts as PDFs.
Questions
Is the audio stored?
No. The recording is used to make the transcript and then erased. The transcript and your signed note stay with the visit.
Is the AI scribe HIPAA compliant?
Yes. Every account comes with a signed Business Associate Agreement, and everything that handles patient data, the scribe included, is covered by it. Read the BAA.
How much charting time will it save?
Published studies of ambient documentation show 20 to 30 percent less time in the chart.
Can I use it without changing my EHR?
Yes. Copy each section into the system you already use, or export the two chart PDFs.
What if I’d rather not use AI at all?
Then don’t. Turn AI features off and the rest of LactaRoute’s charting and scheduling works exactly the same, by hand.